Support

Frequently Asked Questions

JerseyDress FAQs – Loungewear and Scarves

Shopping & Ordering

What products does JerseyDress offer?

JerseyDress specializes in comfortable loungewear and a curated selection of scarves. Our collections include tops, bottoms, sets, robes, and accessory scarves designed for everyday wear and relaxed style.

How do I place an order?

Browse items, select size and color, add to cart, and proceed to checkout. You can create an account or checkout as a guest, enter shipping and payment details, and submit your order. You’ll receive a confirmation email with details and tracking once it ships.

What payment methods are accepted?

We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes. We ship to many countries worldwide. Shipping times and rates vary by destination, and duties or taxes may apply at checkout depending on your location.

Loungewear

What sizes are available for loungewear?

XS–XXL; plus sizes are available on select styles. Each product page includes a size chart to help you choose the best fit.

What materials are used in your loungewear?

Our loungewear uses soft jersey blends such as cotton-modal, cotton-lyocell, and cotton-spandex for comfort and stretch.

How should I care for loungewear?

Machine wash cold with like colors on a gentle cycle. Tumble dry low or line dry. Please check the care label on each item for specific instructions.

What is the fit like for loungewear?

Our loungewear features relaxed to semi-fitted silhouettes designed for comfort. Size charts and product descriptions help guide you to the right fit.

Scarves

What materials are scarves made from?

Scarves in our collection are made from cotton, modal, viscose, wool blends, and lightweight fabrics suitable for year‑round wear.

Are there different scarf lengths?

Yes. We offer a range of lengths from lightweight wraps to longer scarves, with typical lengths around 60–90 inches (150–230 cm).

How can I style a scarf?

Try draping, looping, or knotting. Our product pages include simple styling tips and videos to help you choose a look that suits you.

Do scarves come with care instructions?

Care instructions vary by fabric. Please check the care label on each item. In general, wash on cold, use a gentle cycle, or hand wash as recommended.

Returns, Exchanges & Support

What is JerseyDress's return policy?

Items can be returned within 30 days of delivery in unworn condition with tags attached. Proof of purchase is recommended for faster processing.

How do I start a return or exchange?

Open a return/exchange request from your order history, follow the instructions to print a return label, and send the item back. Exchanges are processed once the returned item is received and inspected.

How long does it take to process a return?

Return processing typically takes 5–7 business days after we receive the package. You will be refunded to your original payment method.

Support & Contact

How can I contact JerseyDress customer support?

You can reach us via our online contact form, or email support@jerseydress.com. Our team aims to respond within 1–2 business days.

Do you offer size recommendations or styling advice?

Yes. Our team can help with sizing questions and styling suggestions. Please submit a request through the contact form with your measurements or preferred styles.

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